Silvenza Angels Program

Hello Angel 🙂

Welcome to the Customer Experience Drive of the Silvenza Angels Program. We thank you for showing your interest to review our all new website.

Our intent is to give a smooth and easy shopping experience to all our customers and we’re very sure about making it better with your support.

Here’s how this will work.

Get a laptop, desktop, mac or a smartphone.
Log on to www.silvenza.com
Cover points mentioned in the checklist
Record your journey as per the process mentioned below
Share the feedback and the screen recording with us by uploading the videos on Google drive. Share with us over email – hello@silvenza.com or simply share the Google Drive link via Instagram DM.
Check out the recording guide here – Android | iOS | Windows 10 | MAC
And.. that’s it!

P.S.: While you’re doing this, if you choose to order a piece of Silvenza jewellery, we have a special coupon for you – SILVENZAANGELS

Checkpoints/Assessment List

First Impression
Make an account – Review how user friendly it is to make and access an account.
Ease of Navigation on the whole website.
Readability of text. Is everything easy to understand?
Ease selecting product(s), wish-listing them. Accessing the wish-list and adding to cart.
If you come across any broken links or any of the images are not loading.
Satisfactory information about the products. If there anything missing, that you would have liked to read about.
Social media links working – like, follow and share.
Newsletter section working – Subscribe to it.
The overall experience.

Device and Connectivity Recommendation